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  1. SCENE
  2. FAQs
  3. Scene+ Membership and Points

Scene+ Membership and Points

  • What happens if I lose my card and want a new one?
  • What happens if I move, and I need a new card?
  • How many cards can I request?
  • How long will cards take to get to my address?
  • What if I don’t remember the address on my Scene+ account, or my address is wrong?
  • Can I request cards for my family members?
  • I’m already a Scene+ member, how do I find my Scene+ membership number?
  • Will my Scene+ points expire under the Scene+ program?
  • I forgot my password. How do I reset it?
  • How can I find out how many points I have?
  • I showed my Scene+ card at a partner location, but I didn't receive my points. Who should I contact?
  • I'm under 14 years old. Why can't I get a Scene+ card?
  • I don’t have devices at home that are connected to the internet. How do I redeem Scene+ points?
  • Should I add my Scene+ card to my digital wallet?
  • How do I access Face ID or Fingerprint touch to Access my Scene+ card
  • How do I download the Scene+ App?
  • Is the Scene+ App free?
  • I have a Scotia Bank card that earns Scene+ points. Why do I also need a Black Scene+ Card?
  • How do I Opt-In for Text and Email Communication?
  • How do I complete a two-factor authentication to log into the Scene+ App
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